We’ll tell you how to make your payment after we receive your booking.
If you have a problem making your booking, then please contact us via phone, web or email.
1a) Deposits are due 14 days after booking.
1b) If your deposit is not paid by the due date your booking will be cancelled.
1c) All deposits are non-refundable and non-transferable.
2a) Balances for weekend camps are due 1 calendar month before the holiday starts. After which the higher booking price will be charged.
2b) Balances for catered week & residential camps are due 2 calendar months before the holiday starts.
Reserved places and deposits will be lost if balances are not paid in full when due.
2c) Any discounts will be removed if balances have not been paid in full by the due date.
3) In the event of you cancelling (except under clause 5 below) the following scale of charges will apply:
- Up to 4 weeks before start of holiday – deposits only
- 15 to 28 days before start of holiday -50% of full cost
- Under 15 days before the start of holiday -100% of full cost
Please note some insurance companies offer policies which provide cover against you cancelling your holiday, including for UK holidays.
4) Folk Camps reserves the right to alter or cancel camps, facilities, dates and staffing as necessary, but will always attempt to provide a holiday that matches as close as practicable the original.
5) Folk Camps will not pay any refunds or consequential losses in respect of any changes necessary under clause 4 above, other than to grant the option of cancellation with full refunds if Folk Camps cancels or alters the dates or location of the camp as a result of any reason beyond its control.
6) The person making this booking will notify Folk Camps if any member of the party has been at risk of contact with an infectious or contagious disease. Should it be necessary to cancel the booking as a result of any such contact, then Folk Camps will refund all the monies paid.
7) The person making this booking acknowledges full responsibility for all persons included in the booking and indemnifies Folk Camps Society Ltd. for all losses incurred as a result of any such person’s actions.
8) Special medical dietary needs will only be catered for following advance agreement by Folk Camps.
9) Children under the age of 18 are the responsibility of their parent or responsible adult (aged over 21) at all times. See Safeguarding Policy and Guardianship Policy.
10) Folk Camps reserves the right to refuse any booking without explanation.
11) Folk Camps may use photos, images and videos taken at Folk Camps in future publicity. If you would like your permission to be obtained for the use of any media that clearly identifies you or your family, please contact the office.
12) If the Folk Camp site allows dogs, and your booking includes a dog, then you must follow the rules in the Folk Camps Dogs Policy.
13) For policies mentioned above, see https://www.folkcamps.co.uk/policies-and-legal/